Self-service options

Self-service options

You can manage and conduct your own tax matters using our online self-service resources.

How-to videos

Contact

Customer service wait time

Virtual hold is an option allowing tax professionals to receive a callback at a specified time instead of waiting on hold.

Customer Service
800-852-5711
Open weekdays 8 AM to 5 PM
Tax practitioner hotline
916-845-7057
Open weekdays, 8 AM to 5 PM
Mail
Request forms by mail
Mailing addresses