Help with payment plans Installment agreement - individuals

Check application status

Check the status of your installment agreement request.

Online
Log in to check your status
Phone
800-689-4776
Weekdays, 8 AM to 5 PM

When to check your status

If you applied:

  • Online: Check after 2 days
  • Automated voice response system: Check after 30 days
  • Paper application: Check after 90 days

Manage your payment plan

Common reasons to modify your payment plan:

  • Request to pay in full
  • Change your payment amount or due date
  • Update bank account information
  • Can no longer pay (hardship)

Manage your plan:

  1. Log in to MyFTB
  2. Select the Service menu
  3. Select Request or Manage Payment Plan

Request to skip a payment

You might be able to skip a payment on your payment plan.

Terms

You may be eligible to skip your next installment agreement payment if:

  • You have a current installment agreement
  • Your request is within the 30 days from your due date
  • Your request is at least 5 days before your due date

Your balance will continue to accrue interest and penalties. We will extend your repayment period until you pay the balance in full. In all other ways, you’ll follow the original terms and conditions of the installment agreement.

Submit a request

  1. Log in to MyFTB
  2. Select the Services menu
  3. Select Request or Manage Payment Plan

Unable to Manage Payment Plan or Request to Skip a Payment online, call us at 800-689-4776.