ReadyReturn Logo Frequently Asked Questions

After I File My ReadyReturn

  1. I forgot to print my return before I e-filed. Can I get a copy?
  2. How long will it take to get my refund?
  3. What do I need to do after I file my return using ReadyReturn?
  4. What do I do if I find an error after I file my return?
  5. Can I cancel the electronic payment I sent with my return?

  1. I forgot to print my return before I e-filed. Can I get a copy?

    You cannot go back and print a copy of your return after you e-file. To get a copy of your return you will need to complete side one of a Request for Copy of Personal Income Tax or Fiduciary Return, form FTB 3516, and mail it to the address on the form. We generally charge a fee for each request.

  2. How long will it take to get my refund?

    If you e-file your ReadyReturn, you can expect your refund within a week. You can check the status of your refund online.

  3. What do I need to do after I file my return using ReadyReturn?

    Keep your completed return, other tax documents (e.g., Forms W-2, W-2G, 1099-DIV, 1099-INT, 1099-R), and California Online e-file Return Authorization for Individuals (form FTB 8453-OL) for four years from the due date of the return or four years from the date the return was filed, whichever is later.

    If you are getting a refund, you can expect your refund within a week if you e-file your ReadyReturn. You can check the status of your refund online.

    If you owe money and did not send an electronic payment with your return, you still need to pay the amount you owe. We offer several payment options.

  4. What do I do if I find an error after I file my return?

    To change your filing status, income, credits, tax amounts, or payments, complete an Amended Individual Income Tax Return (Form 540X).

    For all other changes, please call our Taxpayer Services Center.

    Telephone: 800.852.5711
    916.845.6500 from outside the United States
    Press 1 for personal income tax, then press 6 to speak to a representative during business hours.
    TTY/TDD: 800.822.6268 for persons with hearing or speech impairments.

  5. Can I cancel the electronic payment I sent with my return?

    Yes. Call 916.845.0353 at least two business days before the scheduled payment date.