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ReadyReturnReadyReturn Pilot - Tax Year 2005 Information

Final ReadyReturn Totals

  • e-filed ReadyReturns: 5,001
  • Paper-filed ReadyReturns: 5,580
  • Total ReadyReturns: 10,581

Preliminary Report (September 2006)

Sample Letters and Returns

Frequently Asked Questions

What Taxpayers Said

Here's what taxpayers who e-filed their ReadyReturns said about ReadyReturn (through April 2006). These are direct quotes from the online survey.

  • Thank you for creating this pilot project this year. It makes it extremely easy to e-file compared to the past. I hope you provide more complicated Ready Returns next year. You all did a great job.
  • Make all tax data and access available in English only.
  • Overall, a great experience. Thanks.
  • Thanks for including me in the pilot project. Very convenient.
  • Thank you for sending me Ready Return, it is SO much easier and we shouldn’t have to pay so much for filing taxes. It should be free online.
  • Website was temperamental, items would not show for printing, and took multiple times to accept payment - re-doing the whole thing 3 times.
  • Excellent service. Saved me a lot of time and some money I would’ve spent using [commercial software].
  • Thank you for this great service.
  • This was awesome.
  • The ReadyReturn was so busy I had to make 3 attempts before it was accepted, otherwise it would have taken me about 20 minutes or less.
  • The only thing nice about taxes is ReadyReturn.
  • It rocks.
  • Pleasantly surprised at how painless this was - even though I needed to make a change to reflect interest income.
  • This Was a Great Service. Thank You.
  • Thank you very much I was panicking when I realized only a few post offices were open past five and I had no way to get to one of them. This was GREAT
  • This has been WONDERFUL. Thank you. I would have filed earlier but I became ill and forgot about it.
  • This was great. Easy and convenient. Loved it.
  • I received 1099-G forms for 2003 & 2004 refunds. I had to declare them on my 2005 1040 form, meaning that line 37 of the 1040 is not the same as the amount in Box 16 of my 2005 16 W-2. But the tax refund computed by ReadyReturn is the same as that computed by [commercial software] so I decided to file the ReadyReturn. ReadyReturn does not have a place to make a CA adj. for refunds received excluded from taxable income. Thanks for including me in the ReadyReturn pilot program.
  • Send the FTB software to the IRS so they can make it this easy -- they had some minor problems, but worked through them.
  • VERY CONFUSING THIS YEAR.
  • Great system - THANK YOU.
  • We should be able to e-file state and federal threw this web site.
  • Thank you.
  • I really liked the ReadyReturn system, especially that it’s provided through the Franchise Tax Board’s Web site. I did not like having to go through a third party to use the Federal IRS’s e-file option. ReadyReturn is a very efficient system, and I wish all government departments worked this smoothly.
  • Very Good system.
  • I am extremely satisfied with the Ready Return service. I hope that this service will continue to be available in the future.
  • I only needed to change my address, it would have been easier to go to the address box make the changes and submit when I was done.
  • I was very pleased with the service provided. Thank you very much.
  • Love it.
  • Love it, love it, love it.
  • Getting through on the telephone was also easy - and considering it’s the day taxes are due, amazingly fast, too.
  • Thanks. Keep up the good work.
  • I got an internet error during the "view return doc.", which kicked me out, but managed to ignore it.
  • Ready return was easy and did not take a lot of time. It was very useful for those of us who wait until the last minute.
  • ReadyReturn is absolutely AWESOME ReadyReturn is for me.
  • A few of the areas were somewhat unclear. Have someone totally ignorant of the ReadyReturn give you specific feedback.
  • Good work. Thanks.
  • This was great. I would use it every year.
  • Two words, thank you.
  • Due to limited time allowance, the system keep logging me out when I was unable to review my return have to down Adobe Acrobat. I have to re-enter my info. several times which was a little annoying.
  • Can you show the IRS how to do this?
  • Since most of the time spent by taxpayers in filing their returns or at least that is true in my case is spent on researching how to fill in their forms accurately and correctly, the extent to which the e-file system eliminates or speeds up that process, the better. Having this option was a great help this year.
  • None.
  • Really liked using ReadyReturn. Took the stress out of filing. Thanks.
  • I e-filed this year because I just had a simple tax return but next year I plan to start my own business and I wonder how e-file would work with a complicated tax return.
  • You should allow people to save changes. The time-out function must not be compatible with the cookies or something, because the 2nd time I tried filing after timing out the first time I crashed the browser, and the 3rd time, I crashed the computer. If I am timed out, I should be notified immediately, not allowed to complete the entire return, then find out I timed out after printing and attempting to submit.
  • I’m very satisfied with this process. Thank You.
  • I review my W2, and My W2 State income tax had 530. On the Form sent to me 372 was listed. I show it to my Family member and what the Form sent and my W2. I made the Changes. Thanks.
  • Made my day a lot better not having to rush to make the deadline.
  • This was a great way to do my taxes thank you.
  • Thank you. E-file was much easier for me.
  • Please continue to offer this service. It is very useful.
  • Because the state is a government entity it makes sense for the entity to receive the wage information straight from the employer and calculate the return based on the data filed the previous year. Less chance of taxpayer making a costly mistake. Leaves less room for fraud, which costs us all in the long run.
  • This was a great way to do taxes. It was so easy and I hope it continues for the future years. Thank you.
  • Very convenient, thanks for including me.
  • Will this be available to me next year?
  • Bring back Tele-File. Some people don’t have computers.
  • ReadyReturn was great.
  • After I added interest income why didn’t you have it I took several minutes to get a response.
  • The only difficult thing was that the direct deposit directions were hidden and at the bottom of the page, and easy to overlook. I almost filed without providing that info.
  • There should be no need to offer this in any other language than English. If a taxpayer does not understand English, learn it, or leave the USA.
  • The wage information preprinted on my ReadyReturn form was different from my w2. This concerns me. My W2 had a higher wage amount and that’s what I used but I’m concerned that it was different.
  • Thanks for supporting Macintosh and Safari.
  • This was easy and convenient. I would definitely use it next year.
  • Nice and easy. I would like to see this for Fed taxes also. Thank you.
  • This service is great. I will definitely use again next year.
  • I used this process because it was free. If I have to pay to use a tax preparation program, then I would elect to file my own return using forms. This program was great and I’m glad I was elected to participate. Thank you.
  • This was very convenient. Thanks for the invitation to participate.
  • HOPE THIS BECOMES THE NORM.
  • Overall, a very good system. However, I wish it was easier to make individuals changes to the return. For example, I just wanted to change my address, but I had to walk through questions about changing everything on the return - which took added time increased possibility for error.
  • This was great. Thanks.
  • Why doesn’t the federal government provide this same service? It works so well.
  • I feel accessing your personal information directly to The State or the IRS. It feels more secure than a website that allows you to use their tax software, do to privacy protection. I was very pleased using ReadyReturn. Thank you.
  • I think Ready Return is fast and best way to file state tax.
  • Get the feds to do this.
  • I always have problems with the DCN. I think I received a postcard once with my DCN. I always end up having to track down last years return. I wish there was an easier way to retrieve it online.
  • I have used telefile for a numbers of years and thought it was great, I think ReadyReturn is the most logical replacement. Thanks.
  • THIS SHOULD BE DONE FOR EVERYONE, VERY CONVENIENT AND EASY PROCESS.
  • This was great.
  • Please send me another Ready Return next year.
  • Thanks, A very good job with the web site.
  • Thank you for the pilot program.
  • This was a good service.
  • It was a pleasant surprise and very simple to do. Thank you.
  • Great.
  • I love this new program. Thank You.
  • Thank you.
  • Painless, Thanks...
  • Could you please inform in advance that the 5 digit pin code has to be numbers, and also why did I have to save my copies to a Word document prior to copying. They would not copy from Acrobat.
  • This new program ROCKS.
  • Very pleasant experience. Was anxious before I used but experience was a good one.
  • Great service. Thanks.
  • I hope the state of California continues to offer this service in the future.
  • The internet and most and many of its applications scare the hell out of me what with ATT, SBC, running their trunks through NSA facilities I still trust the Post Office somewhat.
  • Easier than I thought.
  • This was SO easy I loved it.
  • Thank you for making it extremely easy to use. I loved it.
  • It was not clear enough that the form you sent in the mail did not include other income interest. I found this by comparing the difference between the [commercial software] results and the form you sent, and then more closely examining the documentation. The ability to do this online is great, but the mailed hard copy form almost made it TOO easy to make a mistake and underpay.
  • I wish that you would have sent me this info earlier so that I could have filed my tax return much earlier than I did; I had to wait for the form to come back from the state with my Access Code before I could even file whereas my Federal tax return was able to be filed months ago.
  • Great service. Thank you.
  • If you don’t have a printer that the copy sent from the Franchise Tax Board is a good copy of your return.
  • This was a very easy and fast way of tax preparation. Great Idea.
  • The view tax document did not open and activate my Adobe PDF viewer. I currently use Internet explorer ver 6 and adobe acrobat ver 3. Furthermore, I could not save the tax document as a PDF file to view later. Perhaps an online text tax document view would be an improvement. It would allow printing and also avoid PDF and browser implementation problems.
  • I had a small refund under 70.00 and wanted to contribution the s to the various funds listed. However, to do so I would have to complete the entire adjustment screens which I was not comfortable in doing because of the possibility of error. I suggest an easier method of making small adjustments to the tax return. Over-all, thank you for this program. It absolutely makes filing your income tax return less anxious, accurate and no longer a negative task. Thanks again.
  • Ready return is a breath of fresh air. I commend you for the simple yet thoughtful innovation.
  • Very good program.
  • Since I procrastinate, having the return pre-filled for me was very convenient; e-file keeps me out of post office lines. Love it.
  • Great service I hope to see it again next year.
  • This is very easy I hope that everyone will be able to use it soon.
  • This was super fast-less than 5 minutes- because I got to see beforehand the return that was going to eventually e-file. But it is also scary security concern if someone else got that information via the mail or internet.
  • I found this a bit confusing since this is the first time I have ever filed state taxes. I recently moved here from FL and most of my wages were earned in FL. Hopefully as time goes on it will be a bit more clearer in the instructions. Overall, it was not bad.
  • I’m glad that I was invited to participate in the pilot program. I used tax software and readyreturn came up with the exact figure that I had. Thank you very much.
  • Great idea. Thanks for making tax-time easier.
  • Please, please, do this again for me next year...how easy to file this way and NO STRESS. Thank you.
  • This was very easy for me. I have used [commercial software] in the past and this was much faster.
  • I CERTAINLY HOPE THAT THIS PROCESS IS ADOPTED AND ALL TAXPAYERS WILL BE ABLE TO UTILIZE IT BY NEXT YEAR.
  • Thank you for sending me the invitation to participate. This is an excellent project, and I look forward to using it again in the future.
  • I didn’t like that it didn’t allow me to enter the amount of that my employer took out for CA VPDI, simply because my employer entered the amount on Box 19 of my W2 instead of Box 14.
  • It may be better if you could provide the option to save users information along the filing process. My computer crashed at the end of the first attempt and I had to restart all over again. But overall this is really convenient. Thank you.
  • It took awhile to get a customer number. I knew all the answers except the street address number of my daughter’s residence in college. I knew the street, the city and the zip code, plus her social security number and drivers license number. I would have hated to lose out because of that one omission.
  • This is great - loved it. Thanks.
  • Overall I was very pleased with the intuitive nature of the interface, however the few times I tried to use the help links for clarification they were all broken links. If this were fixed so that in context descriptions and clarifications of the required entries for all the fields was available, I would say the service was perfect.
  • Thank you for letting me participate in the pilot program.
  • Thank you for starting the Ready return Program. This program is easy to use and saved me time. Could you share this program with the IRS I would prefer to file my federal tax return in this easy and convenient manner too. THANKS.
  • This was awesome.
  • Had a bit of trouble getting into system to actually file.
  • I found the process very convenient and easy.
  • It was not clear whether to send the paper voucher form FTB 3582 in addition to the electronic check payment I made.
  • This is a great system for people who have computer access at home or work...for those who must go to the library or Kinkos I can’t see it being as comfortable or private.
  • Thanks. Another great year of using ReadyReturn.
  • This was very easy. The site where I filed my federal tax return was going to charge me 9.95 to file my Ca State Tax return. That took about an hour and a half to get through to just find out about filing my return. THANK YOU for making it so easy.
  • My only confusion came with the PIN... It was unclear to me at first that I picked it on one page and used it on the next. I thought I needed it form somewhere else and wasted time looking for it. I should have read it more carefully or you could have had info for it under your search... say as an FAQ. Over all- good job and Thanks.
  • It was pretty easy to use the ready return system. It was my first time filing in this manner, so it may have taken a little bit longer this time around. I do recommend having access to the state tax booklet while filing, it is just nice to see where all the numbers come from. Otherwise it was fairly easy and user friendly.
  • This is fantastic.
  • OUTSTANDING TIME SAVER. THANK YOU, FIVE OUT OF FIVE STARS.
  • I hope I Did It Right.
  • It wasn’t obvious why another pin is needed as a "signature" - especially since it seems I could have chosen any number.
  • Prefer to have State of California mail this information next year so I can just go on this website again and process my state tax return exactly the same way. Thank You
  • Much easier than the third party filing software the feds make you use.
  • Ability to pay with a credit card during the process.
  • I used to Tele-file my State taxes. Since that no longer exists, having instant access via the Internet e-file is just as great and faster.
  • I think this is a great service for people who have uncomplicated tax returns like me I wish the federal government offered a similar service.
  • ReadyReturnGreat.
  • This is an awesome program. I hope it will continue to be available next year.
  • Great program. Would love to be invited again next year. Thanks.
  • It’s a great service. Hope I did it correctly.
  • Would be nice to be able to log off and come back and complete. Also to be able to come back and print. Sometimes you may have printer problems and cant print. At least you can save it as a file.
  • In the past, I have had problems with taxes, such as employer not paying them, being afraid, hiring accountants. I just took a tax preparation course myself so that I would never have to deal with awful things I have dealt with, and I receive the Ready Return in the mail. It was perfect. I will always go directly to the source rather that pay someone to do it in my place. I thank you.
  • I LOVE THIS PROGRAM.
  • Thank you for ready return.
  • I just wanted to say I really like this new service. It makes it a lot easier and cheaper to do my taxes, and I hope I get this again next year.
  • Love it.
  • Will my form change if once I am accepted as a Naturalized U.S. Citizen?
  • Good idea, first time in 29 yrs that I was impressed positively by FTB.
  • The ReadyReturn is great: fast, reliable, convenient, easy to understand. Thanks.
  • I had a great experience, please invite me again next year.
  • THANK YOU.
  • The service is great... keep it free of both cost and required extra software i.e. [commercial software], etc. and it’ll be immensely successful.
  • This was great and sooooo easy. Thank You.
  • Thanks I really appreciate this service. It was great.
  • Thank you.
  • ReadyReturn is a great service. This is how filing a tax return should work. I don’t know how well it works if you don’t have a relatively simple return as mine was, but for people who are filing a basic return it is fantastic.
  • Thank you for Inviting me to this pilot program, I would recommend you specified that this is a secure program and that you have a lot of protection on your site so that people will have more confidence because they wont feel at risk of identity theft or anything like that.
  • Very efficient setup. I was impressed.
  • Thank you for inviting me to participate in this pilot program. It was very convenient and easy to use.
  • Great idea, thanks for the invitation to try it out. Hope you keep it around.
  • I admit I was a bit apprehensive at first but this was so easy. I’d do this every year. It was great. Thanks.
  • AWESOME.
  • Couldn’t print my return when asked to.
  • This was a wonderful experience. I’m pleased to have had the chance to participate in this pilot program.
  • This was so fast and easy, made a believer out of me for e-filing, especially since I use the EZ form anyway. Thank you.
  • Don’t forget about those of us who have no home computer.
  • UNLIKE SOME OF THE FEDERAL SITES, THIS ONE WORKED AND WAS EASY TO USE. YOU HAVE TO READ THE SITE CAREFULLY TO GET IT ALL DONE, BUT THEN THATS TRUE OF THE PAPER FORM, ONLY MORE SO.
  • When you indicate close the window and go back it is unclear whether we should go to the X in the upper right hand of the screen. Usually when you go there it closes the web site all together.
  • It would be great if the State of California would allow direct e-file of taxes on their website.
  • PLEASE, PLEASE, PLEASE OFFER THIS FREE e-file SERVICE, IN THE FUTURE THANK YOU FOR INVITING ME TO PARTICIPATE IN THE PILOT PROGRAM.
  • My ONLY concern is the security of the website and all the personal information that it contains.
  • Thank you for making this easy. I could have finished before 20 minutes, but my own computer slowed me down. I really like using the Internet to do my business like online bill pay, etc. Being able to file my taxes online is a wonderful convenience. Now, if we could just get the gasoline prices down I'd be totally elated. Thanks again. Whoever came up with this process has made my life much less stressful.
  • Just a feedback that help buttons next to each entry field are pointing to non-existent page.
  • This is a great feature. I hope it will be available again for future filings.
  • THIS IS A GREAT TOOL FOR FILING TAXES.
  • I was so upset to learn that tele-file was going to be done away with. I had used tele-file for a couple of my returns in the past and thought it was the best thing since sliced bread but I’m happy to see that there is something that is almost as good. Thank you for chance to use this new program.
  • To add to question 13: I still need my W2 form for Federal Tax Return, and for my own records.
  • This filing went much quicker then the IRS website. I liked this.
  • Wonderful, smooth transaction.
  • Very pleased, easy and convenient service.
  • QUESTION 8:ENGLISH IS THE LANGUAGE THAT EVERYONE SHOULD USE, SO WHY SEND IT IN SPANISH.
  • It was fast, easy, and convenient to use readyreturn.
  • This is a great service and I would love to have this again next year. I only wish the Federal was as easy.
  • Excellent system. Love it.
  • I think is great, simple and easy.
  • Thanks. Smooth sailing.
  • 4 stars. This is a wonderful way to submit state taxes. Very easy to do -- user friendly. Hopefully Federal will get to this point and will make it just as easy to submit their return. Less stress and eager to use. Great great program here.
  • I want to thank you so much for much easier on my tax return. I want to let you know, I’m hard of hearing and sometime I don’t understand on the phone. I don’t have tty phone yet. I wear hearing aid on my left ear.
  • I don’t think the government should be spending money on preparing our taxes. It should be electronic on a government website, but taxpayers should upload or manually input their own tax information.
  • I don’t like that you can’t put the cents in. Every little bit helps.
  • Great program. Thank you for the invitation to participate.
  • I’D LIKE TO FILE USING READYRETURN NEXT YEAR. PLEASE SEND ME THE APPLICABLE FORMS IN THE MAIL.
  • Thank you for picking me to participate in the "ReadyReturn" pilot program. It was very convenient.
  • Job well done.
  • This is a great service...thanks.
  • You saved me the 29.95 filing fee through [commercial software] and this was even easier than that would have been. This is a GREAT idea - thank you.
  • Thanks for having this system. Wish it were in place a long time ago.
  • Great job.
  • Could you make a line that specifically asks for a tuition statement to be added for the college kids like me such as Add Tuition Statement Amount Here? Thanks.
  • This was quick and easy. Good job.
  • Please increase the length of the text boxes where the user enters the names. I couldn’t enter my entire last name.
  • Very easy. Thank you.
  • Great. Keep it going for next year.
  • It would be great to e-file my federal taxes this way too.
  • GREAT PROGRAM.
  • This service should be available for Federal Returns as well.
  • Very easy to use, and cool to: Keep up the good work and keep those ideas coming.
  • This program was very helpful and easy. I am not very computer savvy, so it was extremely helpful to use. I hope this is offered every year from here on out. Thank you for the pilot experience.
  • Loved this program. Please keep it.
  • Thank you for this great new service.
  • I loved this service, and hope to use it again.
  • This process did not allow me to alter the amount recorded as my Federal AGI, which reflected a deduction for tuition paid in 2005. This resulted in a higher tax assessment and lowered my refund. I filed this way anyway due to the convenience of it, but would prefer to have been able to include this adjustment.
  • Apart from a strong aversion to being online, I had significant difficulty accessing and filing. One might compare it to root canal. Perhaps it is due to my own computer illiteracy. See you next year.
  • The website was quick and easy to follow.
  • The site was wonderful and not only saves money, from having to print all those paper files, but was quick and hassle free. The federal government should offer this service at no charge. The fact that there was no cost is what enticed me to use the service. Thank you so much for offering this service.
  • This is a great service for simple forms.
  • Thanks - very easy.
  • You should permit electronic payment on this website via credit card.
  • Great system. I wish the Feds would do the same thing.
  • It worked very well. I was a little concerned there would be problems filing because I moved out of state in October, but there were none. I did have some problems accessing the PDF file to view my finalized return but I do not know whether that was my computer, the FTB server or somewhere in between.
  • My taxes are quite simple, however, this was just a bit easier having the state already prepare the paperwork for me. I’ll use it again if it’s provided to me.
  • This would have been absolutely great and saved a lot of time if I could have just changed my street address and submitted. Everything else was correct in the invitation I received, but because my address changed I had tediously go through all the pages and check bunches of buttons. Why not just let me change the two lines of the address and submit.
  • Awesome service. Easy to understand and virtually no time to complete. Thanks for the invitation.
  • Good job.
  • Thank you for making one thing in life much easier.
  • Sign me up for next year. This was terrific.
  • The ReadyReturn tax return process reduced my stress considerably. Thank you.
  • I love this program. It cuts out the middle man. It saves me money and time, two things I have very little of. And it goes directly to the Tax Board.
  • ReadyReturn was very simple and easy to use and I hope that this is made available to everyone in California.
  • e-file is good, but I preferred telefile.
  • Thank you for making this easy to prepare and send.
  • Think this was very easy and thank you for inviting me. I was leary of security violations previously that is why I never e-filed.
  • The instructions were clear and logically placed. They were exactly where you needed them, when you needed them. Thanks.
  • This is a wonderful program, please continue it.
  • The purple question-mark boxes alongside some of the entry lines were empty links; therefore, it was impossible to get further information on a topic. The "view return" button at the end does not work most of the time. It seems a document is produced that has the wrong file type appended after the "." and therefore, the wrong application is used to open the file. Private tax preparation software for my federal return had fewer such bugs. Consider an independent reviewer for your website.
  • Pleased with the available option, by having my tax return already completed and ready for my review and to be filed, was easy and very convenient option. Thanks.
  • readyreturn helped me easier than telefile did.
  • Very Easy.
  • Easy and awesome.
  • This program was quick and very easy to understand... please keep it coming.
  • I was the easiest return ever. Thank you for this format.
  • It is a very straightforward approach to a task, which I don’t look forward to completing but inevitably must.
  • While it was easy for me to complete this form online no deductions, there was one problem. Before "submitting" my form, I could not read my printed version because I was using a black and white printer. A serious oversight. I had to wait 24 hours Q.5 to be able to use a color printer. The gas cost me Q.6 was about 3. I do feel that I can trust you with the info I have submitted via this electronic method, I won’t vote using electronic machines. That I do not trust. Thanks again.
  • Thank you this was great to have it already done and I had no worries about it at all.
  • This was outstanding. As web technology gets better one can only hope this gets further refined. The best experience I’ve had so far filing taxes.
  • I think this program is terrific. I’m very glad I was invited as part of the pilot project, and I hope to be able to file this way every year.
  • At first it ReadyReturn was intimidating, but ended up being a piece of cake.
  • This is great.
  • This was easy and quick. Thank you.
  • ReadyReturn was very convenient and efficient. I have used Telefile in the past which I thought was very convenient, but ReadyReturn is even more so. I am very happy with it. I would definitely use it again.
  • It would also help to have it list the forms that I need to report such as 1099. That is, if it has been submitted by my bank, etc., it would be nice to have all that information in one place in case I’ve missed anything in my own records. Thank you.
  • Not a single one of the "Help" buttons worked throughout the process. Every time I clicked on one e.g., "PMB" on the Address form it opened a "Page Not Found" window. I didn’t have this problem with the Federal tax return site commercial I used.
  • No.
  • I liked TeleFile a lot better, if e-file is the only option other than mail then I will continue to use it. With TeleFile I felt my information was more secure.
  • This was great. Exactly the sort of efficient service the government should provide. Kudos and thanks for inviting me to participate in the pilot.
  • Could you make it webtv friendly?
  • This was a great surprise to receive this notice & have you all do the work for me. Since this was the 1st time, I have ever used the internet to file my returns, I felt comfortable doing it this way, because I feel it is safe coming from the Tax Franchise Board. Thank You.
  • Good service provided by FTB.
  • The w-2 you had for me was way of from what it actually was. The one in the mail had 18,742 as my state wages, where as mine were 25,699. I was wondering why there was a large difference between the two.
  • I got the letter in the mail to try the pilot. I have never had such an easy time filing. I always file late, because I hate to do it. This was a SNAP. If you could have the wage and withholding info on line, and someway show what the estimated tax will be so a consumer can see if they are having too much or too little withheld, that would be amazing.
  • This thing was wonderful. I really hope you will allow me to do it this way again next year. It is easy, simple, cheap and fast what more could a person want. If we have to pay taxes may as well make it easy.
  • The time between screens as I went through the process was significant. I went through the process once, printed out my copy and submitted it. The next screen came up as unavailable and I had to start all over. I went through it the again, but it would not let me submit without viewing my return. I skipped that part, as I had already viewed it previously and saved it to my own files. This time, the screen remained blank. I was able to close the blank screen and submit successfully. Nicely Done.
  • Thanks.
  • It was easy, why doesn’t the federal govt do this too. Keep doing the taxes this way, I liked it.
  • This was very convenient, especially since I had not received 2005 forms from FTB. I would have had to print them online before completing my return. ReadyReturn is a great program, I believe.
  • I like it, good job.
  • Great tool. Thanks for saving me some time.
  • I want to be part of this program next year, please.
  • It’s about time this was made available. I love it.
  • It would be helpful to have an example of where the routing number is on a check. Like the way you have it on the paper form.
  • This is much more convenient than the federal e-file system. I was not aware that I would be charged 9.95 to e-file until I submitted my return. I now have to mail my federal return after filing paperless returns for six or seven years. I appreciate the efficiency and forward thinking the CA FTB showed in creating this e-file system.
  • First class. Really excellent.
  • I think it is great that the state government is providing this service for free. I wish the IRS would follow suit. For federal taxes, e-filing costs money, and must be done through a third party a profit oriented business that the fed wont even vouch for. Your system is great and I hope it continues next year.
  • Security, Security and Security over the internet. That’s my biggest concern. And did I mention Security All joking aside, you get the point. Thanks for the opportunity in this pilot program.
  • I would like to be invited next year too. Thank you.
  • This was the greatest - I loved it and hope I get to do it again. Thank you.
  • Thank you for the invitation. It was very easy to comprehend.
  • Process was very easy. An alphanumeric pin code would be a nice option.
  • Thank you so much for including me in this pilot program I hope it continues to be used in the coming years. Thanks again.
  • Timed out too quickly, after 1 minute. Had to log on 4 times to redo changes because of timed out. Changes should be saved even if timed out.
  • This was very convenient. Thank you for developing the program and I hope it becomes something available to many people.
  • Thank You.
  • Very good new service, thank you.
  • Please fully support Macintosh web browsers. Not everybody uses IE on Windows.
  • Send the ready return in Feb.
  • It made this whole process much easier.
  • I love you guys for doing this. Thanks.
  • This was great.
  • This is a fast and efficient system. Please tell the IRS to use this system. I had to mail my Federal Tax Return in because I couldn’t figure out how to E-file my 1040EZ. I couldn’t find any vendor on their list who would let you e-file for free. The IRS needs to be more like the State of California. Thank you.
  • This is a great service. Thank you.
  • This was a very nice surprise to receive in the mail. Very easy to process, glad this was offered. Mentioned to friends and family and they were all very interested in the program.
  • Thank you.
  • Very convenient. What a great way of paying taxes. Thank you.
  • It would be convenient if there was a link to prepare your federal taxes also. I do not know how to e-file my federal taxes and would like to know how to do so.
  • Keep up with these innovations. Good stuff.
  • The former TeleFile and now E-file is fabulous Thank you. This is great for people who have simple and straight-forward returns. I also understand that this is not for everyone.
  • This is the best thing since sliced bread.
  • For people like myself, using the various EZ forms, it’s very nice to have a free, web-based system to file my taxes. I could have filed them electronically using one of the various services but I’m too cheap to pay for their services. Especially when all I had to do was look at my W-2s to file. Love this service, I hope it remains free...
  • This was quite easy. In fact, this survey took longer than my tax form. Would like access to federal form as well.
  • This was very convenient.
  • I love this - please keep doing it.
  • This is a great idea and I sincerely hope it will be put into use permanently. Thank you for inviting me to participate in it.
  • Very efficient and painless. Love it.
  • The ready return program is fast and easy and makes filing taxes less of a headache. Thanks.
  • This is an excellent program. Thank you so much for being innovative and making the process effortless.
  • Almost made it a pleasure to pay my tax this year... Almost.
  • Yes, see if you can get the Federal IRS to do this. Their system is very inconvenient.
  • Made filing return very easy.
  • I was a bit anxious doing this over the Internet. Don’t have the high-speed available.
  • Thank you very much for the invitation, I wish I would have received one long time ago. I am a full time student at CSUN and this totally saves my time. THANK YOU.
  • Great service. Thank you.
  • Thank you for making this so easy. I hope this is secure. I don’t feel completely secure about submitting the info for direct deposit on line, but tried it.
  • I will e-file in the future. Ready Return was very user friendly, the instructions were clear, and it appeared that there are contact numbers should someone need assistance. Very well done.
  • Filing my state taxes was the easiest thing I’ve done all day. This tax filing option is something I would definitely use again if it is available every year.
  • The View my tax return button launches an .asp file that I had to download -- change the extension to .pdf and then read and print with Adobe. I used Internet Explorer as the browser with Windows XP. I would have thought that a .pdf would have been available for download.
  • It is very important to me that the Macintosh is considered a viable computer. Thank you.2. It is very important to me that the FTB provides this kind of service to citizens rather than forcing citizens to buy tax preparing software or to submit electronically through tax preparing companies.
  • Add federal taxes.
  • Add federal taxes.
  • Thanks for choosing me.
  • I look forward to using this method of filing in the future.
  • This was a very pleasant surprise to see this new program. I loved it, and look forward to using it again in the future.
  • Good Job. I would hope if I buy a house this year I will be able to use this site again.
  • GREAT GREAT GREAT
  • Good improvement, congratulations.
  • Loved the system. Will always use it in the future, if offered.
  • This was easy, fast and I would certainly use this again.
  • The "View Report" button didn’t work for me. I clicked that I printed my report even though I didn’t. I spent 10 minutes trying to fix it and gave up. So I have no report for my California return for this year.
  • I like being able to e-file...... but would send in hard copy if there was a fee..... thanks for inviting me to participate in this pilot program.
  • Thank you very much, the figures were exactly what I came up with through the [commercial software] program.
  • Thank you for providing an easy and free way to file.
  • GOOD JOB.
  • I had prepared my own tax return, but had not filed it yet. When I received the FTB invitation, I compared it to my prepared form, and discovered that I had missed a calculation, so you saved me 292. Thanks.
  • Thank you for making it easier for me to file, now that Tele-file is no longer available. Thanks for inviting me to participate in this new program.
  • This program is very easy it helps us who do not know how to fill out our tax forms I thank you for asking me to participate in the readyreturn program I look forward to next tax time.
  • Would be nice if payments could be made through a site controlled by the state or federal government, without a fee paid to a private company with an unknown reputation.
  • Request that this pilot ready return would have been sent earlier or at least notified that it was coming, as I had prepared the 540ez on paper but had yet mailed it out, so I did take advantage of the invitation, also I did have to make a change to my income, which was only 4 dollars, which was interest from my credit union, which did not make a difference in my refund. It would be nice to have been able to make that amount change on the return I received in the mail.
  • This is great. I really hope I could do the same for the Federal Tax. Thank you.
  • This new system was clear and easy to understand. Thank you.
  • Thank you.
  • Wonderful, easy experience.
  • This really saves a lot of time Thanks for the invitation.
  • How about an email confirmation after you finish that everything is submitted ok.
  • This was very easy. I would like to see the same opportunities with my Federal Return. I find that I procrastinate less.
  • Thanks, this was great.
  • Great idea.
  • Hey - the site is pretty dull - add some color and slightly larger fonts.
  • Great service. Keep it up.
  • This was so easy. I’ll definitely look forward to using this service next year.
  • Very easy to use.
  • This will help out so many people - great idea.
  • This is an outstanding idea and I look forward to it being fully implemented in the future.
  • Great idea. I was pleasantly surprised to receive the invitation. I recommend this type of service for future years. Thank you for including me on this program.
  • Thanks again for sending me the ReadyReturn invitation... this was easy to use and I would like to use it again next year... are they also going to try this with the federal taxes that would be great. Thank you.
  • It’s about time that something like this has happened. It makes no sense in the long run to do the same thing twice. By that I mean that you have the information from the employer, why not do it this way. Better yet, filing shouldn’t have to be done at all. Take the appropriate taxes out at the employer level and it’s a done deal. Nothing more to do.
  • I think this works great for people who know they have a simple return like I did. But people who need to put more information and are not sure of it will probably be hesitant to use this method depending on their computer experience and knowledge of filing electronically.
  • It would be nice to have the tax table sent with the ready return papers.
  • Did not allow a period in the address field, i.e. for abbreviating Drive to Dr.
  • THIS WAS WONDERFUL.
  • It was Fantastic Keep up the good work.
  • For those of us who simply earn wages and do not have complex deductions to claim, there is no reason to file any other way. Good job, FTB.
  • Thanks for doing my taxes for me. State Tax forms always confuse me more then federal forms.
  • The Ready Return filing method should be made permanent. This has been the easiest filing I have ever used State or Federal.
  • This was very convenient. Thanks.
  • A good program with great potential.
  • Thanks for including me in this program. It was very convenient and saved me the worry of preparing my taxes myself. It made it very simple and efficient. Count me in next year I hope the federals will start providing this service for people with simple returns.
  • Thank you. This was very easy to use and saved me a lot of time and money.
  • I loved this and hope you continue to offer it.
  • Thank you.
  • Thank you for coming up with this idea. Very easy and helpful. Thank you.
  • AWESOME.
  • This was a very handy opportunity for me, and saved me money on filing with [commercial software] as I normally would. Keep it going.
  • Only part it took me a bit longer is how to close the pdf file when reviewing return. If you close it, it takes you all the way out.
  • Awesome...so much less stressful. Thanks for the great program.
  • Great program.
  • I only needed to make one change but had to answer questions that I didn’t need to change.
  • Great advancement. Wish Federal Govt would do likewise, file direct without third party Privacy Expense.
  • I didn’t see the section where I could enter my bank info so I could receive my return via direct deposit.
  • Very easy. Would like to use again.
  • GREAT SYSTEM, VERY EASY TO USE.
  • EVERYTHING WAS GREAT AND VERY USER FRIENDLY. HOWEVER, MY ONLY COMPLAINT WOULD BE SOMEHOW YOU DID NOT GET MY MIDDLE INITIAL CORRECT. ADDRESS, SOCIAL SECURITY NUMBER VERIFICATION, AND ALL OTHER INFO. WAS CORRECT. MY MIDDLE NAME IS DAVID, WHICH STARTS WITH A D, NOT AN A. YOU HAD THIS CORRECT PRIOR TO THIS FORMAT. PLEASE CORRECT THIS ERROR. BESIDES THIS MINOR MISTAKE, THIS SERVICE WAS WONDERFUL.
  • I used the telefile system for state and federal income tax filing for many years. I miss it. I will probably use the simplest method available at the time I want to file. I don’t own a computer so its a hassle for me to file online unless I stay late at work as I did today. I would probably not use a public computer to access an e-file site.
  • THIS WAS GREAT So easy to use, did not cost me ANYTHING which is great for a girl who is living paycheck to paycheck and FAST I am so glad I was able to do this. Hope to see it next year.
  • This was by far the easiest and quickest return I have ever done.
  • If no problems come from doing my taxes this way, I will keep doing my taxes this way for as long as I have to pay taxes. Forever.
  • Re: privacy: I would rather have the input of SSN and PIN be hidden e.g. with double entry as for passwords to prevent mistyping. Will some web browsers remember those numbers and spit them out on certain forms? Has happened to me with credit card numbers...
  • I appreciate this pilot program. It is much easier, and I am less likely to have a mistake on my return. Thank you.
  • Like getting W2 from employer, e-filing using government website, and having money mailed as a check.
  • Great service if it’s around next year I will be using it for sure.
  • I think this program is wonderful and hopefully it will continue. Thank you for inviting me to participate. Wonderful idea.
  • Superb site. Hats off to those involved.
  • Thanks, this was easy.
  • Very easy and simple to understand. All calculations were correct. Can ReadyReturn be available for Federal Tax Returns too?
  • I could have applied several deductions but this was worth the 50 I lost.
  • I moved so I don’t know if this is the reason, but I received my ReadyReturn very late. I was mailed on March 15. I usually file very early so, when I did not get my ReadyReturn by the end of February, I thought you either did not include me this year or else were not running the program. I had already done my return but decided to just wait until April to file to see if ReadyReturn arrived. So, the only suggestion I would have is to get them out as soon as possible after W2s go out.
  • I usually donate back my refund to one or more of the state contribution funds. But since I didn’t go through the steps of calculating anything only checking it over, I missed the step where it asks if you want to do this.
  • The website only indicated that I should add any interest income from 1099-INT forms that I had received. However, I found that I had to add income from 1099-DIV as well for my AGI to match what I had calculated on my 1040. This was not clear from the instructions online.
  • When printing a copy of my tax form, some of the information on the instruction sheets that were in Blue ink did not print out. This could be a problem for people without a color printer.
  • This was the fastest, easiest way I have ever submitted my taxes. Thanks.
  • Since I was only allowed 20 minutes to complete the process, a small time clock would have been helpful.
  • This is a great idea. Federal gov should offer the same thing.
  • Great idea. Hope you keep offering it.
  • This was a great pilot program for taxpayers with simple returns. I encourage further development to assist residents with more complex returns. I am very satisfied with this process.
  • Great system, great step forward. The Feds should do it this way. Thanks to all involved.
  • ReadyReturn is absolutely hands down the best thing California has come up with in regards to filing taxes. Good job. And thanks.
  • Thank you for making life easier.
  • Just wonder how secure it is with advanced technology that discovered everyday.
  • Very easy. Why doesn’t Federal do this? You’re forward thinking. Thanks.
  • Thanks for making it easy, fast and available.
  • Great program, made my life way easier Thank You.
  • This is great, fast and hey I’m done.
  • Simple and easy.
  • I had already filed my Federal. But was stressing over the state, when this came in the mail I said "Yeah". This was very simple and easy. It only cost me 75 cents, which is what my local library charges to make copies. I would do this again next year if available. Thanks for choosing me.
  • Some parts of the ReadyReturn list items without any explanation, so it is not know what they mean. When clicking on the "?" I got an error message that the page was not available.
  • I liked this, it was easy and I am not a whiz at this. Thanks for the invite.
  • Excellent service, thank you.
  • Fantastic.
  • This was very easy to understand. Very easy to file. I enjoyed it very much. I hope to do this again next year.
  • Hesitated at first, as income and state tax from W2 form was incorrect. Called Tax Board to make sure ReadyReturn was a legitimate program.
  • This was a nice change of pace for filing.
  • This is a great program, thanks for the invitation.
  • This was great.
  • Gee, I did not know how simple tax return filing can be. This is historic for me.
  • Great program. I hope that the federal government adopts a similar program.
  • I had extra income from a 1099-misc and was very happy to see your total tax equal what I figured on the paper form. This is a very good idea.
  • I hope in the future I be able to do both returns through e-file it.
  • VERY EASY- THANK YOU.
  • VERY EASY- THANK YOU.
  • Great, please send me one next year. I hope IRS starts a program like this also.
  • Great job on this website Extremely easy to use. I look forward to doing the same next year. Save me a lot of time. Also saved me money since I didn’t need to buy [commercial software].
  • Thank you.
  • Thought the whole process was great. It took about 5 minutes to complete. I had already completed my state return with tax software and it took me over an hour. I came up with the same refund amount that the state indicated on the ready refund. I used this website as it was much easier.
  • This is awesome.
  • This was great. All my friends were jealous that I got to do it and they didn’t. It should be offered to everyone.
  • This was great. Thanks for including me.
  • Very satisfied with this way of filing my state taxes wish it was this easy to do FEDERAL TAXES as well.
  • Thanks for the opportunity to try this. Hopefully the program will continue.
  • I clicked on the little help diamonds, but it said the website was unavailable. Please make sure those help sites are available, especially to those who never file online or by themselves without help from a tax preparer.
  • Please let me file this way every year.
  • This is an amazing program, it simplified the process, alleviated the stress of tax preparation, and most importantly of all: SAVED precious TIME Again, this is a VERY practical program- Thank You.
  • Great program. Cheap, easy, user-friendly. Keep it free and make it available to all taxpayers.
  • Great.
  • This ought to be very beneficial to low income individuals and families. Thank you.
  • This is a great program. Thanks for who ever thought of this.
  • Thank you for including me in this pilot program.
  • Love Ready Return. Keep up the good work.
  • This is a wonderful, helpful, great program that makes me happy to live in California.
  • I have no problems with the forms in English, but I believe it would be very helpful to have this form available in Spanish also. Thank you.
  • I am pleased this method was offered. Thank you.
  • Thank you for saving me some time.
  • THE PRINT IS TO SMALL.
  • This pilot program was very good in using it. Thanks for the invitation.
  • I prefer tele-file.
  • I want to thank you for allowing me to try "Ready Return" and I will return next year.
  • It was user friendly and very easy. It took less than 5 mins for everything for my return. Would love to use it next year. Thank you for the invite to this pilot program.
  • I thought this was fantastic - easy to use, incredibly convenient, and the right direction for tax filing to move. Thanks.
  • The ReadyReturn program is awesome. I filed in about 10 minutes. I love it.
  • The 540 you created for me was inaccurate. My filing time would have been less if you had received the correct information. I would be curious to know where you got your copy of my w2, because my accountant submitted my w2 with different amounts. Subsequently I had to go through your correction process. Also I would like to see the development of profiles: something where I could log in using my SS number or some other form of user name and password.
  • Readyreturn was great-convenient and understandable.
  • This was a great and very easy service, I am really glad I was included in this pilot program. I saved money and tons of time, and I did it in my pajamas. Thank you for this opportunity.
  • This is a convenient and helpful service you are providing and I am grateful to be a part of it; I hope to be considered again next year.
  • e-file was great. It saved me a lot of time. Thank you for offering e-file.
  • Very easy to use.
  • This was a very fast and convenient service.
  • I was hesitant at first, but the capability to update and change your return was an important functionality for me. Thanks.
  • This was great but maybe it could be sent out sooner.
  • Thank You. This was so much easier, and the best idea yet.
  • Keep up with the great e-work.
  • Thank you for doing this.
  • This is great. I want to do this again next year.
  • Can we get the federal return done this way also?
  • Please stay away from the feds way of doing tax returns. Requiring citizens to choose an e-file tax service that you know nothing about for a service the government should provide for free is stupid and will just lead to fraud by these companies. [Commercial software] is under investigation right now and are still on the IRS’s website.
  • I thought this was very easy, no cost and hopefully my return will be here within days as stated. All of this is a great delivery. I hope that the Federal Tax Board will do the same and make it just as easy with no cost and quick return. Loved it.
  • Great program.
  • I appreciate the opportunity to do this pilot program. I was also one of the first to have Tele-File and was very disappointed when that was cancelled. Thank you for coming up with an even better solution to the constant headache of preparing taxes.
  • Using Ready Return was not at all what I expected. It was something new for me and it was okay. I will use again next year.
  • Very important glitch. I downloaded the return onto the desktop but the filed was saved into an extension .asp, NOT .pdf as was expected and am unable to print a copy of the return.
  • Directions were not cleared in reference to the electronic signature as it first says to use that if you want to have a check mailed and then on the page for direct deposit it is listed again with out instructions that you have to click on that in order to proceed with the return.
  • This is great. Finally some progress in the oft-maligned world of tax filing. Hopefully the Fed will adopt this program also.
  • This pilot program is great. It made it easy and I was able to verify the information and feel comfortable about it.
  • Thank you - this is a service that the government should provide for free. It is fast and convenient. With this information, I trust the government more than I trust tax preparers.
  • This was actually easier than telefile.
  • Very convenient, thanks.
  • This is a great service to offer the taxpayers to do their taxes.
  • I already prepared my taxes on paper, but had not filed yet. This was very nice, I really enjoyed doing it this way. Thank you for offering me this chance.
  • This was a great service. It was so easy to do.
  • Thank you for inviting me to do this pilot. This is the type of program that the government should offer, like you did, for free. Taxpayers pay enough money during the year in taxes; the least that should be done is to make completing taxes for free and make it convenient for the taxpayer. If this is to be an option for taxpayers, for free, from FTB in the future, I will definitely use the service. Thank you for saving me time, money and hassle of completing the forms. I am so very pleased.
  • This was great. ALMOST better than Telefile. Obviously, I liked telefile but this would be my second choice.
  • Thank you for allowing me to participate in this program.
  • I kept logging onto www.ftb.ca.gov/readyreturn and only got instructions and comments. I had to figure how to file on my on.... the web address as told on letter I received, www.ftb.ca.gov/ReadyReturn didn’t let me e-file. Not convenient and very frustrating trying to e-file.
  • Keep up the good work. This made tax day far less stressful; and I am confident that with the rising difficulty of taxes due to more baby boomers retiring, this will improve accuracy and efficacy.
  • Thank you for the easy and convenience.
  • This was very easy and convenient for me. One less thing to worry about. Thanks.
  • Thank you.
  • Thanks. I really appreciated having the document prepared for me and e-filing. I hope that I’m able to do this again next year.
  • This rocks.
  • Send sooner to homes.
  • I am/was glad to be invited to be part of the ready return. It was very easy and I was pleasantly surprised when I received it in the mail. I hope to be able to do this every year. Thank you.
  • INCLUDE MORE INFORMATION ABOUT "ITEMIZE DEDUCTIBLES". WHAT IS IT?
  • I could not open pdf file in order to print copy of return. However, the copy that was mailed to me will do.
  • Keep up the good job.
  • I was surprised when I received my invitation and delighted that it was so easy. I really like the tele-file, since it is gone, I’m hoping that this program will continue.
  • Questions 13 and 14 were very poorly worded survey questions.
  • Thanks for the invite.
  • This was a very easy painless way to do my taxes. Thank you very much.
  • I wish the Federal Government had a program like this. I don’t like the fact that I have to pay [commercial software] for their software and then again for a filing fee. I think that since the Government ultimately saves time and money by not having to handle paper, they should provide free e-filing and not use it as an opportunity to enrich software companies. [Commercial software] et. al. makes enough on the tax preparation side.
  • Great idea, thanks.
  • My only concern is the "Big Brother aspect" of the State saying how much I owe. Coincidentally, using [commercial software] gave me the exact same information but also did my federal tax. I will continue to use [commercial software] but if this is available in the future, I would consider using it to file my state taxes.
  • I didn’t have a printer and so I had to write everything down.
  • Thank you, this is a very important and I was panicking how to file.
  • If anyone can do their taxes the easy way then this is the answer 1-2-3-DONE.
  • I don’t think the government should be spending money on this program.
  • I love this filing option thank you.
  • Ready return was very easy and fast thanks for taking the time to make this happen.
  • This was so simple to use.
  • This is brilliant, and is exactly what should be done. Thank you... seriously. Cheers.
  • Thank you for making it easy, quick and convenient to file my taxes.
  • The Ready Return is a refreshing change from past tax documents. Nice job.
  • If I had this earlier, I would not have completed on my own in February.
  • Good program, its the best you can do short of holding my hand to get the return done.
  • I LOVED IT. ReadyReturn made it QUICK, SIMPLE, FREE, for me to do my taxes even though my AGI exceeds 50,000/year. This was absolutely wonderful. I would look forward to doing both my state and federal taxes through ReadyReturn Great pilot program p.s. I also liked that I could use Safari on my Macp.s.s. I thought survey questions 11 & 12 were ambiguous. Did the questions mean "what do I usually prefer i.e., in previous years" or "what will I prefer now that ReadyReturn exists"?
  • Great Idea.
  • Lets see how this years Pilot Program comes out in the wash. Then, it will be easier to form an overall opinion.
  • I could not open my return for printing due to unknown file type extension. A copy was provided with my invitation, though.
  • Great stuff. Thanks for allowing me to participate in ReadyReturn.
  • My answers apply for a return that is extremely simple with one W2, no special deductions. For this, filing this way is great.
  • Good job.
  • I like the concept.
  • Welcome relief from paper filing... its easy and done.
  • This was great Loved it. Please make this option available next year. So easy.
  • Excellent, very easy and quick to use. Thank you.
  • This was great. I especially liked being able to make changes, and still be able to e-file.
  • Very good service and easy to fill out.
  • This was quick & easy. I am very happy with it.
  • In the past when doing by paper, it always asks what the amount from a specified line on the federal tax return is.
  • Way cool. Love it. Thank you.
  • Thank you so much for taking the initiative to do something like this. I only wish the Federal program did this, my taxes would be DONE by now. Congrats.
  • Wow, this was easy. I would have procrastinated, filing on the last day, Apr 15th. ReadyReturn takes away my procrastination. Thank you.
  • I was very happy to be invited to ReadyReturn. I had often wondered why this service hadn’t been provided to taxpayers in the past. This should be a free service.
  • Thank you for coming up with such an easy way to file my taxes hope its available next year.
  • ReadyReturn is the Best Thing Ever. I don’t know whose idea it was, but its a great one, the implementation is excellent, and this is EXACTLY what computers are for. Congratulations to everyone who worked on this.
  • This is a great idea - so much easier than doing all the paperwork myself. One question: does this mean our state taxes will be raised to pay for this service.
  • I like the convenience, efficiency of electronic filing. I am concerned about privacy and security over internet. I would prefer filing directly to govt site - more confidence in your ability to protect privacy and security. I just hope that administration does not tamper w your budget - that you have enough staff/resources to protect privacy/security. Thank you for inviting me to participate.
  • This is a great service. My only suggestion would be that it should have been sent out earlier, as I had already prepared my taxes manually, and was preparing to mail my return on the day that the invitation arrived.
  • The software was very easy to use, however when submitting it kept saying I did not view my return and put me in a loop and would not submit - the help desk person, though nice was of no help - did not seem very familiar with the software, I tried multiple times - finally I closed all other applications I had [commercial software] open and retried and it worked. There seems to be a compatibility problem. If I had not had this problem this filing would have taken 5 min. instead of a frustrating hour+
  • Kudos to all who created the site Good government. Thank you.
  • Excellent service, thank you.
  • Thank You.
  • This was wonderful. You did all the work and it didn’t cost me anything other than my tax dollars. You were proactive and caring for your customers needs. That is something special these days.
  • When tabbing through forms, the navigation should skip icons and go directly to edit fields or check boxes. Changing my address was too complicated because I had to reconfirm all of the current entries. Should probably isolate the address change as a separate task option.
  • Thank you for this opportunity.
  • This is AWESOME.
  • Absolute GREAT KUDOS to the person, or team, who spearheaded this effort. It’s just absolutely FABULOUS I cannot express enough positive approval for this new service. GREAT GREAT I would actually pay the state to do this for me next year and following years. The "government" has finally done something I can personally experience as a positive. You go. This is wonderful. I can only hope that this Pilot turns into a standard process. THANK YOU THANK YOU THANK YOU.
  • This was great - thank you so much -- I received this in the mail the same day I was gonna do my taxes--I verified all the information from the [commercial software] I bought-- I really prefer this way instead-- wish federal was this easy.
  • Regarding the signature PIN number. I prefer alpha-numeric and I am concerned if I need to memorize the PIN.
  • Thank you very much for inviting me to file my state taxes.
  • Only one little problem I had using this site, and that was getting to the site itself. It took me approx. 15 min. to find the site. I don’t know if maybe I was typing something wrong or what happened. Anyways, glad I found it. It was a nice experience and would probably use it again.
  • I received my letter with info about my taxes in the mail, why do I have to print it again as your instructions suggest, waste of paper and time.
  • None.
  • I was so relieved when I got this in the mail, that I really didn’t believe it was true. Thank you.
  • Just to say "thank you" for this great website and convenience.
  • Love it.
  • I think it provides a valuable service for those who have access to the internet. It is also much faster for those of us who have straight forward taxes. I appreciate the service, and I believe it should be an option for those filing, as long as it isn’t the only option. It was very convenient and I had no problems using the service/system. I would definitely use it again.
  • I absolutely LOVE it.
  • This is a very helpful program. Thank you.
  • I think this program is great, and I hope it is continued for future years. It was very easy to use, and saved me a lot of time and energy from filing any other way. Thank you.
  • It was all great. What you may want to work is the last page where you were asked to sign for your filing. It got confusing when in another section that button was used for a different function.
  • I don’t understand how I receive my refund. If it is by check in the mail, that should be mentioned clearly. I thought when I hit the "submit" button I would get the options to enter my routing number, etc. for a direct deposit which I would have preferred.
  • ReadyReturn is great. The only issue I see is that I almost filed my return before I received the ReadyReturn Form in the mail. I received it 03/16/2006. Thanks for the convenience.
  • Thanks for help me out to file return.