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Tax News

NOVEMBER/DECEMBER 2001

CALIFORNIA FRANCHISE TAX BOARD
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Franchise Tax Board earns privacy standards certification Inside...

Our Franchise Tax Board Official Website (www.ftb.ca.gov) has become the first public agency website in the nation to be certified for privacy standards.

TRUSTe, a nonprofit organization that promotes the use of fair information practices on the Internet, has licensed us, certifying that our privacy policy meets or exceeds its standards.

"The Franchise Tax Board has worked hard to develop online tax filing programs that California taxpayers can use with the assurance their privacy is protected," said State Controller and FTB Chair Kathleen Connell.

"I am pleased that the FTB is earning recognition for its high quality services and privacy policies."

Visitors to our website, www.ftb.ca.gov, can learn what personal information is collected through the website, how it is used, with whom it is shared, and how any inaccuracies can be corrected.

Our website uses the latest technology for secure transactions, including secured socket layer. Traffic on our website has nearly doubled in each of the last two years. 

Since January, the website has had more than 23 million visits.

Our homepage offers a wide array of e-government services. Individuals can register for events, workshops, and newsletters; link to commercial tax software and file returns from a direct filing portal; download tax forms, check the status of a tax refund, and get email answers to tax questions.

Users are asked to provide certain information, like e-mail addresses or phone numbers, to use some of these features.

"By becoming a TRUSTe licensee, the Franchise Tax Board gives its customers a clear signal that it is trustworthy and respects the privacy wishes of the people who visit its website," said Fran Maier, Executive Director of TRUSTe.

"We are pleased to have FTB as part of our distinguished roster of participants in the TRUSTe Privacy Seal program."

The TRUSTe coalition of participating companies includes America Online, Intel, Intuit, Microsoft and the Japan Engineers Federation.

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"We are pleased to have FTB as part of our distinguished roster of participants in the TRUSTe Privacy Seal program."

Fran Maier, Executive Director of TRUSTe.

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