Tax News
Inside FTB

Tax Professionals Needed for Website Usability Testing

FTB is looking for tax professionals to help improve our website to make our website better for you and your clients. We are asking for help from tax professionals to test webpages and online applications (such as MyFTB Account) and provide feedback to us. Your feedback will help make our website easier and more convenient for you to use. If you elect to help us, here’s what to expect:

  • Testing generally takes 15 to 30 minutes.
  • Sessions vary based on what we test.
  • We contact you by email or phone and provide you information about the test.
  • We plan to contact you only once or twice a year.
  • We will not contact you during April or October.

If you would like to participate or have additional questions, respond to Donna Freeman with the following information at Donna.Freeman@ftb.ca.gov:

  • Your name.
  • Your email address.
  • Your daytime phone.
  • Your city.

We appreciate your help!

Back to November 2011 Tax News