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June 2009 - FTB Notices Delayed

Beginning June 1, 2009, we mailed 40,000 notices per day for a total of 200,000 notices per week to taxpayers who either owe money on their 2008 return or adjusted their 2008 return. In 2009, for individual taxpayers, we delayed sending Statement of Tax Due Notices (STDs) on e-filed and paper-filed returns, and Return Information Notices (RINs) on e-filed returns until May 29, so that payments mailed on or before April 15, could post to the account. In recent years, taxpayers received notices that caused confusion over whether we received a timely payment and caused taxpayers to call their representatives during the busy filing season. As a result, we implemented a pilot project to hold notices. This project began last season and extended in 2009. Beginning June 1, 2009, we released the STDs and RINs that were held as a result of this program. We expect that this delay affected approximately 435,000 notices.


Notice 2008 2009
e-file STDs 1/01- 5/3 1/01- 5/3
paper STDs 3/21 - 5/3 3/20 - 5/29
e-file RINs 4/10 - 5/3 3/20 - 5/29


The notice hold periods are only applicable for PIT returns and not business entities. We mailed STDs to business entities that e-filed returns early and then mailed a check on or just before April 15, for their balance due. As a result, your business client may have already received a STD despite having made a timely payment. This problem was brought to our attention and we made changes to prevent tax due notices from being sent on early-filed business returns in the future.

Taxpayers who receive notices should make payments quickly to avoid any further interest and penalties. We offer a variety of payment options for your clients; however, paying electronically is the quickest, and it’s surprisingly simple. To help your clients take advantage of e-pay check out our e-pay tool kit online.

This tool kit makes it easy for you to promote the electronic payment options. With instant access to taxpayer information and service available 24 hours a day, the electronic payment options will save your clients time and hassle. Plus, paying electronically is another way to save natural resources–like trees. Encourage your clients to pay their taxes electronically and get into saving!