VITA - Section Quiz




Welcome to the Volunteer Procedures Quiz. This quiz is not submitted for scoring, nor will it be recorded. This is just a chance for you to see how much you know about each section. Your answers will be evaluated upon your clicking the Submit button. If your answer is incorrect, we urge you to try again and then go back and study that particular sub-section which pertains to that question.

If you have taken some practice quizzes and feel comfortable with your results, please proceed to the final exam. This exam is graded and will determine if the Franchise Tax Board can grant you a certification as a Volunteer Income Tax Assistant. You may take the final exam at any time by clicking the link on the upper right of this page.

Good luck!

1 . Payment for services is never acceptable in the volunteer program. 

2 . All information received from a client is confidential. 

3 . Ordering additional paper forms can be done by: 



4 . Volunteer site coordinators may use local newspapers, television and radio shows to publicize the program. 


5 . A volunteer is responsible for: 


6 . If there is a doubt about whether a taxpayer should file a return, the volunteer should: 


7 . SIDN is used for: 



8 . The primary responsibility of a volunteer is to: 


9 . If a taxpayer asks for information regarding the Federal Privacy Act, refer them to: 


10 . The scope of VITA/TCE is to provide: