Vehicle Registration Collections - Payment Information

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  1. Where can I find my account number?
  2. How do I pay my delinquent vehicle registration bill?
  3. My check was dishonored. How do I pay my bill?
  4. How do I dispute a dishonored check fee?
  5. Can I make payment arrangements on my balance due?
  6. Can I get a breakdown of my charges?
  7. I paid my balance due at the DMV office. What do I do now?
  8. If my wages are garnished to pay my debt, are the amounts withheld from my wages sent to you electronically?
  9. I am an employer. What questions can I ask about an Earnings Withholding Order I received for my employee?

  1. Where can I find my account number?

    See the upper right corner of the billing notice we sent you to find your account number.

    Note: For a delinquent vehicle registration debt, your account number is your vehicle license plate number followed by the last year the vehicle was registered.

    For a dishonored check debt, your account number begins with the letter D

  2. How do I pay my delinquent vehicle registration bill?

    You have three payment options:

    • In person at a DMV office. This is the fastest way your account will be credited. Bring:
      • A copy of your billing notice we sent you.
      • An ATM/Debit card, cash, or a personal check, cashier's check, or money order made payable to DMV.

      If you pay your balance due in full at DMV, contact us immediately at the telephone number shown on your bill. After we verify the payment, we will stop the collection action and close your account.

    • In person at an American Automobile Association (AAA) office if you are a member. Bring:
      • A copy of the billing notice we sent you.
      • Cash or a personal check, cashier's check, or money order made payable to DMV.
    • By mail. This is the slowest way to clear your account and register your vehicle. It may take up to four weeks for your payment to post to your account.
      • Make your personal check, cashier's check, or money order payable to Vehicle Registration Collections. Do not mail cash.
        • Write your account number on your payment. Your account number is your vehicle license plate number followed by the last year the vehicle was registered.
        • Mail your payment and the top part of your billing notice to:

          Vehicle Registration Collections
          Franchise Tax Board
          PO Box 419001
          Rancho Cordova, CA 95741-9001

    Note: There is no online option for making these payments.

  3. My check was dishonored. How do I pay my bill?

    We accept cashier's checks, money orders, or cash. We will not accept another personal check.

    You have two payment options:

    • In person at a DMV office. This is the fastest way your account will be credited. Bring:
      • A copy of your DMV billing notice.
      • Cash or a cashier's check or money order made payable to DMV.

      If you pay your balance due in full at DMV, contact us immediately at the telephone number shown on your bill. After we verify the payment, we will stop the collection action and close your account.

    • By mail. This is the slowest way to clear your account and register your vehicle. It may take up to four weeks for your payment to post to your account.
      • Make your cashier's check or money order payable to Vehicle Registration Collections. Do not send cash through the mail.
      • Write your account number on your payment. Your account number begins with the letter D.
      • Mail your payment and the top part of your billing notice to:

        Vehicle Registration Collections
        Franchise Tax Board
        PO Box 419001
        Rancho Cordova, CA 95741-9001

    Note: There is no online option for making these payments.

    Important: The American Automobile Association (AAA) cannot process dishonored check reimbursements or payments.

  4. How do I dispute a dishonored check fee?

    Call DMV at (916) 657-8101.

  5. Can I make payment arrangements on my balance due?

    No. We do not accept payment arrangements. You must pay the total balance due shown on your billing notice.

  6. Can I get a breakdown of my charges?

    Yes. Call DMV at (916) 657-8120.

  7. I paid my balance due at the DMV office. What do I do now?

    You must contact us at the telephone number shown on your billing notice. After we verify the payment, we will stop the collection action and close your account.

  8. If my wages are garnished to pay my debt, are the amounts withheld from my wages sent to you electronically?

    No. Your employer sends us a paper check.

  9. I am an employer. What questions can I ask about an Earnings Withholding Order I received for my employee?

    You may ask questions about the balance due or payments made or received. You cannot ask questions about the vehicle. We can discuss account details only with the debtor.