Taxpayers’ Bill of Rights Annual Report to the Legislature 2020

Table of contents

• Executive Summary
• Identify Areas of Recurrent Taxpayer Noncompliance
  • Sample Data from the Audit Process
  • Taxpayer Filing Errors
• Improve Compliance and Uniform Administration
  • Legislative Proposals and Regulations
  • Training of FTB Staff
  • Taxpayer Communication and Education
  • Increased Enforcement Capabilities
• Taxpayers’ Bill of Rights Hearing Summary
• Taxpayers’ Rights Advocate Equity Relief
• Appendices
  • Appendix 1 – Assessments
  • Appendix 2 – Filing Errors
  • Appendix 3 – Regulations
  • Appendix 4 – Certification Letter